The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Big Gator Tools to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Big Gator Tools shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    35704 Metcalf Rd.
    Louisburg, Kansas 66053

    Delivery shall be deemed to have been made by You to Big Gator Tools five (5) days after the date sent.

  • Copyright
  • All content appearing on this Web site is the property of:

    Big Gator Tools
    35704 Metcalf Rd.
    Louisburg, Kansas 66053

    Copyright © 2018-2022 Big Gator Tools. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2018-2022 Big Gator Tools. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Big Gator Tools. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Big Gator Tools or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Big Gator Tools and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Big Gator Tools believes that customer conduct violates applicable law or is harmful to the interests of Big Gator Tools and its subsidiaries.

  • Privacy Policy
  •  Big Gator Tools use of personal information that you may submit to Big Gator Tools through this Web site is governed by the Big Gator Tools Privacy Policy.

    Do you use/sell my name, phone number, address or any other personal information to 3rd paries?

    No, we have a strict policy that allows you to shop with confidence that the information you provide is for your order only.


    Privacy Notice

    This privacy notice discloses the privacy practices for (Big Gator Tools). This privacy notice applies solely to information collected by this web site. It will notify you of the following:       


    1. What personally identifiable information is collected from you through the web site, how it is used, and with whom it may be shared.       


    2. What choices are available to you regarding the use of your data.       


    3. The security procedures in place to protect the misuse of your information.       


    4. How you can correct any inaccuracies in the information.


    Information Collection, Use and Sharing

    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.       


    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.       


    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


    Your Access to and Control Over Information

    You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our web site:    


    - See what data we have about you, if any.    


    - Change/correct any data we have about you.    


    - Have us delete any data we have about you.    


    - Express any concern you have about our use of your data.


    We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.       


    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.       


    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers which we store personally identifiable information are kept in a secure environment.

  • Shipping & Delivery
  • At this time, Big Gator Tools ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Big Gator Tools ships merchandise to Australia, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Please contact us for more information or to discuss your exact order.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Big Gator Tools is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    Please contact us for more information or to discuss your exact order.

  • Sales Tax
  • Big Gator Tools charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Warranties
  • Big Gator Tools warrants their drill and tap guides to be free from defects in materials and workmanship under normal use.       


    This warranty does not apply to products that have been subject to alterations, modifications, unauthorized repairs, misuse, abuse, neglect, improper storage, or handling.       


    This warranty is IN LIEU OF any other warranty, express or implied, including, but not limited to, any implied warranty of MERCHANTABILITY and FITNESS for a particular purpose and excludes all incidental or consequential damages. Our liability under this lifetime warranty is limited to replacement. In no event will Big Gator Tools be liable for damages, lost revenue, lost wages or any other incidental or consequential damages arising from purchase, use or inability to use this product, even if Big Gator Tools has been advised of the possibility of such damages.       


    Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This limited lifetime warranty gives you specific legal rights that may vary from state to state.

    Lifetime Warranty - Next Steps

    Big Gator Tools will replace any guide found to be defective and subject to warranty. Returns shipped must be prepaid. We will not accept C.O.D. shipments. All returned products are subjected to inspection. Big Gator Tools reserves the right to decline the return of any product not covered under this warranty. If the product is found to be defective and covered by this limited lifetime warranty, Big Gator Tools will ship back at no charge, a replacement drill or tap guide. The replacement guide will carry the same limited lifetime warranty as the original guide purchased. Send defective guide with receipt or invoice displaying the date of product purchase and a description of the problem to address below:  


    Big Gator Tools    

    35704 Metcalf Rd.    

    Louisburg, Kansas 66053


    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Big Gator Tools makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Big Gator Tools SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Big Gator Tools BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Big Gator Tools.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Big Gator Tools is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Big Gator Tools.

    The inclusion of material on this server does not imply any endorsement by Big Gator Tools, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Big Gator Tools tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Big Gator Tools reserves the right to change its payment procedures at any time without prior notice to you.

    Please contact us for your specific tool return.

  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site. Big Gator Tools is open 9-5pm CMT Monday-Friday.